Privacy & Security

Mosbet Privacy Policy — Your Information Is Safe With Us

How your personal data is collected, where it's used, and how it's kept secure — everything is laid out clearly on this page. We believe your privacy is a fundamental right.

Last Updated: January 2026

This Privacy Policy applies to all Mosbet services, websites, and mobile apps. Using the site means you have accepted this policy.

Fully available in Bengali
Secured with SSL Encryption
Following International Standards

1. Introduction & Scope

MosbetWelcome to -. This Privacy Policy explains how we collect your personal information, what we use it for, and how we keep it secure. MosbetPlease read this policy carefully before using any - service.

We believe transparency is the foundation of trust. That is why our Privacy Policy is written in plain language — so you know exactly what we do and do not do with your data. MosbetBy using -'s website or mobile app, you are considered to have accepted the terms of this Privacy Policy.

This policy applies to Mosbet's website, mobile app, live chat, email communications, and all other digital services.

2. What Information We Collect

Mosbet Only the data needed to provide you with the best service is collected. We do not believe in gathering unnecessary information. Data is collected in three ways — directly from you, automatically, and from third parties.

Directly Collected Data

  • Full name, date of birth, and nationality.
  • Email address and mobile number.
  • Current address and postal code.
  • National ID or passport details (for KYC verification).
  • Payment method details (bKash, Nagad, Rocket number).

Automatically Collected Data

  • IP address and device type.
  • Browser type and operating system.
  • How long you spent on the site and which pages you visited.
  • Cookies and session data.
  • Login times and transaction history.

We do not store your card number or bank password. All payments are processed entirely through encrypted third-party payment gateways.

Data Types — At a Glance

Data Type Reason for Collection Mandatory?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Email & Phone Account Communication & Security Yes
Copy of ID Document KYC Verification & Financial Security For Withdrawals
Payment Information Deposit & Withdrawal Process Yes
IP & Device Security & Fraud Prevention Automatic
Gaming History Service Improvement & Bonus Allocation Automatic

3. How Your Information Is Used

Mosbet Your data is used only for specific, clearly defined, and lawful purposes. We never use your data unnecessarily or sell it to third parties.

  • Account Management: For registration, login, and account security.
  • Identity Verification: To complete the KYC process and prevent access by minors.
  • Payment Processing: To confirm deposits and withdrawals.
  • Customer Support: To resolve your complaints or queries.
  • Fraud Prevention: To detect suspicious activity and prevent money laundering.
  • Bonuses & Promotions: To send you relevant offers based on your preferences (with your consent).
  • Service Improvement: To improve platform performance and enhance the user experience.
  • Legal Obligations: To comply with regulatory authority requirements.

If you no longer wish to receive promotional emails or SMS, simply let our support team know at any time and we will opt you out.

4. Data Sharing & Third Parties

Mosbet Your personal data is never sold. In certain specific situations, it may be shared with trusted third parties — always under strict confidentiality agreements.

When Information May Be Shared

  • Payment Processor: To process transactions via bKash, Nagad, Rocket, or bank transfer.
  • Identity Verification Service: With authorized agencies for the KYC process.
  • Technology Partners: Server hosting and cloud service providers.
  • Law Enforcement Agencies: Under a court order or valid government directive.
  • Regulatory Authority: To meet the requirements of the gaming licensing authority.

What we never do: Selling your data to advertisers, sharing it with third parties without consent, or using it for profiling.

5. Data Security Measures

Mosbet Industry-standard technology is used to protect your data. Our security systems are regularly updated and tested to ensure maximum protection at all times.

  • SSL/TLS Encryption: All data is transferred using 256-bit encryption.
  • Firewall Protection: Advanced firewall active to block unauthorized access.
  • Two-Factor Authentication (2FA): An extra layer of protection for your account.
  • Encrypted Database: All stored data is kept on encrypted servers.
  • Regular Security Audits: Third-party experts conduct regular audits.
  • Restricted Access Controls: Only authorized personnel can access specific data.

In the event of a security breach, we will notify affected users by email within 72 hours and take the necessary steps to address the situation.

6. Cookies & Tracking Technologies

Mosbet-'s website uses cookies — small files stored in your browser. These help improve your browsing experience and ensure the site functions properly.

Cookie Types

Cookie Types Purpose Duration
Essential Cookies Login Sessions & Core Functionality Deleted at end of session
Performance Cookies Site Speed & Error Monitoring 30 days
Preference Cookies Language & Theme Preferences 1 year
Analytics Cookies User Behavior Analysis 90 days

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some site features to stop working.

7. Your Privacy Rights

MosbetEvery user at - has fundamental rights over their own data. We respect those rights and are committed to responding to any request you make.

1
Right to Access Your Data

You have the right to know what information we hold about you.

2
Right to Rectification

You can request corrections to inaccurate or outdated information at any time.

3
Right to Erasure

You may request deletion of your data after your account is closed.

4
Right to Object to Processing

You can object to your data being used for marketing purposes.

5
Right to Data Portability

You may request a copy of your data in a portable format.

6
Right to Withdraw Consent

You have the right to withdraw any consent you have given at any time.

To exercise any of these rights, contact our support team by email. We will respond within 30 business days.

8. Child Protection Policy

Mosbet We strictly refuse to serve anyone under the age of 18. Our platform is not intended for minors, and we do not knowingly collect information from anyone under 18.

  • Age verification is mandatory at the time of registration.
  • KYC verification is used to confirm age in cases where there is doubt.
  • If a minor is identified, their account is immediately suspended.
  • Any data found to belong to a minor is permanently deleted.

If you suspect a minor is using Mosbet, please notify our support team immediately.

9. Data Retention Period

Mosbet Your data is never retained longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligations
Transaction History 7 years Financial Regulatory Guidelines
KYC Documents 5 years after account closure Anti-Money Laundering Laws
Communication Records 3 years Ensuring Customer Service Quality
Cookie Data 30 days to 1 year By Cookie Type

Once the designated retention period expires, data is automatically deleted from our systems or anonymized so that it can no longer be linked to any individual.

10. Changes to the Privacy Policy

Mosbet This privacy policy may be updated over time. Amendments may be made due to service improvements, new legal requirements, or changes in technology.

  • Advance notice will be sent to your registered email address for any significant changes.
  • The "Last Updated" date at the top of this page will reflect any changes.
  • Continued use of the site after changes have been made will be considered acceptance of the updated policy.
  • You have the right to close your account if you do not agree with the changes.

The latest version of this Privacy Policy is always available at mosbet.bio/privacy-policy. We recommend checking it regularly.

The 6 Pillars of Our Privacy Protection

We use multiple layers of security to keep every piece of your data safe at Mosbet.

End-to-End Encryption

Every piece of data from your device to our servers is protected with 256-bit SSL encryption. No one can intercept your data in transit.

Strict KYC Verification

Every account goes through identity verification to prevent fraud and money laundering, keeping all users safe.

Your Data Is Never Sold

We never sell your personal data to third parties. Your information is used solely to provide our services.

Secure Server Infrastructure

Our data servers are hosted in internationally certified secure facilities and backed up on a regular basis.

Independent Security Audits

Third-party cybersecurity specialists regularly audit our systems and identify vulnerabilities.

Instant Alert System

If any unusual activity is detected on your account, you will be immediately notified via email and SMS alert.

Frequently Asked Questions About the Privacy Policy

No, mosbet never sells your personal information to third parties. Your data is used solely to provide services, verify identity, and fulfill legal obligations.

Retention periods vary by data type. Account information is retained for the duration of the account and for 5 years after closure, transaction history for 7 years, and KYC documents for 5 years after account closure.

Yes, you can request that your data be deleted. However, certain data must be retained for a specified period due to legal obligations. Contact the support team for more details.

Yes, Mosbet uses cookies, including essential, performance, preference, and analytics cookies. You can disable optional cookies at any time through your browser settings.

In the event of a security breach, you will be notified at your registered email address within 72 hours. The email will clearly describe the nature of the breach, what data was affected, and what steps you should take.

Join mosbet with Your Privacy Fully Protected

Register with confidence knowing your data is fully secure. With SSL protection, KYC verification, and 24/7 support, Mosbet has you covered.

বাংলা